Shipping policy
Shipping Policy
At Orvanta Marketplace, each vendor is responsible for processing, packaging, and shipping their own orders.
- Processing Time: Orders are typically processed within 1–3 business days after payment is confirmed.
- Standard Shipping: Most orders are delivered within 3–10 business days, depending on the destination, shipping method, and carrier.
- Extended Delivery Items: Some products are shipped directly from suppliers or require additional processing. These items may take up to 30 calendar days to be delivered. The estimated delivery time will be shown on the product page whenever applicable.
- Tracking Information: When available, customers will receive a tracking number by email once their order has been shipped.
- Local Delivery & Pickup: Some vendors may offer local delivery or local pickup for customers in nearby areas. Availability will be displayed at checkout when applicable.
- Shipping Delays: Delivery estimates may be affected by weather conditions, holidays, customs clearance, or carrier delays that are beyond the vendor's control.
If you have any questions about your order or shipping status, please contact the vendor directly through Orvanta or reach out to our customer support team.